GENERAL FAQs
Turnaround times vary based on the order size and complexity but typically range from 10-14 days. Rush services are available for an additional fee.
Yes, rush services are available depending on our current production schedule. Contact us to discuss your needs and availability.
We accept major credit cards, ACH transfers, and checks. Payment terms may vary based on your account.
Screen charges may apply for orders with low garment quantities that require a high number of colors.
You can request a quote by contacting us through our website or calling our office. Please provide details like garment type, quantity, design specifics, and any special requests.
If changes are made after pricing has been finalized, we will assess the impact on the production process, including any adjustments to design complexity, garment type, or quantities. We will provide a revised quote if necessary. Please communicate any changes as early as possible to avoid delays or unexpected costs.
Our prices are determined based on several factors, including the production method (e.g., screen printing, DTF, vinyl), the number of colors in the design, the garment style, and the quantity of items being produced. The larger the order, the more cost-effective the pricing becomes. Additional charges may apply for custom requirements or special effects.
Screen Printing FAQs
Screen printing is known for its durability, as the colors remain vibrant and the print does not fade, even after multiple washes. It is also cost-effective, especially for bulk orders, providing excellent value compared to other printing methods. Additionally, screen printing is highly versatile, compatible with a wide range of materials, making it ideal for custom clothing and accessories.
Screen printing is a method of decoration where ink is pushed through a mesh screen onto a surface, such as apparel or promotional products. Each color in the design requires its own screen, making it ideal for bold and vibrant designs.
Screen printing works well on cotton, polyester, and cotton/poly blends. It's especially effective on t-shirts, hoodies, and other flat, smooth surfaces.
We can print up to 12 colors per design, depending on the complexity and type of garment. For highly intricate designs, alternative methods such as Direct-to-Film (DTF) printing may be more suitable.
Our minimum order for screen printing is 12. For smaller orders, we recommend Direct-to-Film (DTF) printing.
An underbase is applied beneath other colors to enhance vibrancy and ensure accurate color representation, particularly when printing on dark garments.
We provide a variety of special effects printing options, including Glitter, Foils, Glow-in-the-Dark, High Definition, Hydrochromic, Vintage Style, High Density, and Puff printing.
A High Density Print uses layers of ink built up through a thick screen to create raised designs with a structured, embroidery-like effect—ideal for logos and patterns. A Puff Print, achieved with specialty inks or additives, expands during curing to form a soft, rounded, and dimensional look—perfect for simpler designs with a playful touch.
While printing over a zipper is possible, we do not recommend it and cannot guarantee the quality or durability of the results.
We keep screens for a short time before they get reclaimed to make new artwork. If an exact reorder is in the future let us know and we can hold them for the second order.
Warehouse and Fulfillment FAQs
Once your products are stored in our warehouse, we follow a streamlined process to pick, pack, and ship orders directly to your customers. Orders are processed based on your precise instructions to ensure accuracy and timeliness. Our system is designed to maintain efficiency and consistency, providing a smooth and reliable fulfillment experience.
We offer a comprehensive range of warehouse and fulfillment services, including inventory management, secure storage, and efficient shipping for both bulk and single-item orders. Our services also encompass kitting, bundling, and order fulfillment, ensuring that your products are prepared and dispatched according to your specifications.
We specialize in storing and fulfilling decorated apparel, promotional products, and kitted items. Our expertise extends to a variety of product types, ensuring that we can efficiently handle your fulfillment needs. If you have specific or unique requirements, we encourage you to reach out so we can discuss how we can accommodate them and tailor our services to meet your expectations.
Yes, we are equipped to handle both bulk shipments to distribution centers and single-item orders for individual customers. Whether fulfilling large-scale orders or individual requests, we ensure that all shipments are processed and delivered in a timely manner, tailored to your specific needs.
We utilize a comprehensive, real-time inventory management system to track stock levels, ensuring accurate reporting and timely replenishment. Our system minimizes the risk of errors, enabling precise inventory control and offering you reliable visibility into your stock levels at all times.
Art & Design FAQs
Yes! Our design team offers various graphic design services to meet your needs. Whether you need custom artwork, branding, logo design, or promotional materials like flyers and pamphlets, we've got you covered. We can also create print-ready designs, artwork drafts, and mockups to ensure everything is perfect before production. Additionally, we’re here to answer your artwork questions and provide expert advice. If needed, we’ll revise or optimize your existing design to match the production method and achieve the best possible results.
For screen printing, color separations are part of the setup process. Fees may apply based on the complexity of the design.
Yes, we can accurately match any color using the Pantone Matching System (PMS). We recommend reviewing and approving the matched color to ensure accuracy. Press proofs on the garment can also be provided upon request for final verification.
We recommend vector files like .AI or high-resolution PDFs.
Absolutely! Our design team specializes in creating unique, custom artwork tailored to your vision and printing needs. From logos and branding to promotional materials like flyers and pamphlets, we can help bring your ideas to life. We’ll guide you through the process, providing print-ready designs, mockups, and drafts to ensure everything is perfectly aligned with your project. Even if you’re unsure where to start, we’re here to collaborate and craft a design that exceeds your expectations.
You can request changes, but additional fees may apply depending on the extent of the revisions and the stage of production.
To ensure the best results, we highly recommend providing artwork in vector format (.AI, .EPS, or high-resolution PDF) specifically prepared for screen printing. Ideally, a graphic designer specializing in screen print setup should build, revise, or prepare your artwork. If this isn’t an option, we offer professional artwork setup and revision services for a fee.
If you’re preparing the file yourself, here are some essential tips:
- Use Adobe Illustrator for the design and clearly specify PMS colors, sizing, and placement within the document.
- Limit your colors to match your desired screen count and avoid including unused colors in your file.
- Do not use JPEGs, PNGs, or raster images in your final design setup.
- Ensure all fonts are properly linked or embedded in the document. If you’re using unique fonts outside Adobe’s stock collection, include the .TTF or .OTF font files with your submission.
- If saving as a PDF, ensure it is high resolution and retains vector formatting (this is the only non-vector format we accept).
We strongly recommend vector-format designs for screen printing to achieve the highest quality and precision. If you have any questions or need assistance, our team is here to help!
Direct To Film (DTF) FAQs
DTF involves printing a design directly onto a special film and then transferring it to the garment with a heat press. Unlike screen printing, it doesn’t require screens and works well for small orders or detailed designs.
DTF prints are highly durable, with excellent washability and long-lasting vibrancy, provided they are cared for according to garment care instructions.
DTF printing is a versatile option that works on nearly all fabric types, though, like screen printing, it delivers the best results on flat, smooth surfaces. Ideal garment choices for DTF include cotton, polyester, nylon, and blends, making it perfect for a wide range of unique materials.
No, DTF printing has no minimum order requirement, making it an excellent choice for one-off designs or small runs. Pricing is based on the size and quantity of the design needed, with pressing fees already included—so there are no surprise costs!
Absolutely! DTF is perfect for intricate designs featuring gradients, fine details, or a wide range of colors. It can even produce photo-realistic prints without any color limitations!
Shipping FAQs
We provide a range of shipping options, including standard, expedited, and overnight delivery. We utilize carriers such as FedEx, UPS,and USPS to compare rates if you do not have a preferred carrier.
Yes, we ship both domestically and internationally. Shipping costs and delivery times will vary depending on the destination and carrier.
Absolutely! Once your order ships, you will receive a tracking number via email, allowing you to monitor your package in real time.
We are a third party shipper using your client account. Shipping costs are based on factors like the size and weight of the package, the shipping method, and the delivery location. Please note if a client account is not provided shipping fees will have a markup of 10%.
If your shipment is delayed, please contact the carrier directly using your tracking information. For damaged shipments, notify us immediately with photos of the damage, and we will assist in resolving the issue.
COMPANY'S NAME
© 2021 ReSourceUSA